Paripesa Privacy Policy — How We Handle Your Personal Data

This Privacy Policy describes how Paripesa ("we," "us," "the Platform") collects, processes, stores and protects the personal information of users ("you," "your," "the Player") who access or use the paripesa.wine website and all services available through it — including sports betting, cricket betting, PSL markets, online casino, crash games, fishing games, virtual sports and all related features.

Paripesa takes privacy seriously. We understand that Pakistani players trust us with sensitive information — including financial details, identity documents and payment method data — and we take that responsibility carefully. Our approach to data is grounded in a few basic principles: collect only what is necessary, use it only for the purposes described, protect it properly, and be transparent about the whole process.

This policy applies to all personal data collected through the Paripesa website and platform. It should be read alongside the Paripesa Terms and Conditions and Responsible Gaming Policy, both of which are accessible from the footer of this website. All three documents together form the complete agreement between you and Paripesa in respect of your use of the platform.

For the purposes of this Privacy Policy, Paripesa is the data controller in respect of all personal data collected and processed in connection with the paripesa.wine platform. As data controller, Paripesa determines the purposes for which personal data is collected and the manner in which it is processed.

If you have any questions about how Paripesa handles your personal data, you may contact us directly at support@paripesa.wine. The support team is available around the clock and will respond to privacy-related queries promptly. Please include your registered mobile number or account username in any data-related inquiry to help us locate your record efficiently.

Paripesa collects personal data through several channels: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and in some cases information obtained from third parties such as payment processors or identity verification services.

Paripesa does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what may be relevant to responsible gaming assessments. Any data collected for responsible gaming purposes — such as self-reported concerns or loss limit settings — is treated with heightened care and used solely for player protection purposes.

Paripesa uses the personal data it collects only for legitimate purposes related to the operation of the platform and the provision of services to Pakistani players. We do not use your data in ways that you would not reasonably expect. The main purposes for which your data is used are:

• Account Registration and Management — To create and maintain your Paripesa account, verify your identity, process your login and ensure only you can access your balance and betting history.
• Transaction Processing — To process deposits made through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or Visa/Mastercard, and to process withdrawal requests to your chosen payment method in PKR.
• Bet and Game Settlement — To record, process and settle bets placed on cricket, PSL, sports betting, casino games, crash games and fishing games, and to maintain an auditable record of all transactions.
• Fraud Prevention and Security — To detect and prevent fraudulent account activity, money laundering, multi-accounting and other forms of platform abuse. Activity that triggers our detection systems is reviewed by the team before any action is taken.
• Regulatory Compliance — To comply with applicable anti-money laundering, identity verification and record-keeping obligations. Paripesa is required to retain certain transaction records and identity documents for defined periods.
• Responsible Gaming — To monitor player activity patterns and identify signs of problem gambling behaviour. This may include reviewing frequency, session duration and loss patterns to determine whether a responsible gaming intervention is appropriate.
• Customer Support — To handle your queries, disputes and complaints. Support communications are retained to maintain a record of your service history and to improve the quality of support provided.
• Platform Improvement — To analyse how Pakistani players use Paripesa and identify areas where the platform can be improved. This analysis is conducted on aggregated, non-identifiable data wherever possible.
• Marketing (With Your Consent) — To send you promotional offers, bonus notifications and platform updates if you have opted in to marketing communications. You can opt out at any time through your account settings or by contacting support.

Paripesa processes your personal data on the following legal grounds:

• Performance of a Contract — Processing necessary to register your account, accept bets, process payments and provide all core platform services is required to fulfil our contract with you as a player.
• Legal Obligation — Processing required for identity verification, anti-money laundering compliance and transaction record-keeping is carried out to satisfy our legal obligations.
• Legitimate Interests — Fraud detection, platform security, responsible gaming monitoring and platform improvement are carried out on the basis of our legitimate interest in operating a safe and fair platform, balanced against your privacy rights.
• Consent — Marketing communications and the use of non-essential cookies are carried out only where you have given clear, informed consent. This consent can be withdrawn at any time.

Paripesa does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. Your data is shared only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment Processors — Easypaisa, JazzCash, NayaPay, SadaPay and other payment service providers receive the transaction data necessary to process your deposits and withdrawals. These providers process data under their own privacy policies and are not permitted to use your data for any purpose other than the transaction itself.
• Identity Verification Services — Where identity verification is required, your name, date of birth and document details may be shared with a third-party KYC provider solely for the purpose of confirming your identity. These providers are contractually bound to handle your data securely.
• Fraud Prevention Partners — IP addresses, device fingerprints and account activity data may be shared with fraud detection services to identify coordinated abuse across platforms. No marketing use of this data is permitted.
• Regulatory and Law Enforcement Authorities — Paripesa will disclose personal data to regulators, law enforcement agencies or other government bodies when legally required to do so. We will not volunteer data beyond what is specifically requested and legally compelled.
• Game Software Providers — Technical session data (not personally identifiable information) may be shared with casino software providers such as Evolution Gaming and Pragmatic Play for the purpose of game delivery, bug resolution and round verification.

Paripesa uses cookies and similar tracking technologies to make the platform function correctly and to improve the user experience for Pakistani players. A cookie is a small text file placed on your device when you visit the platform. It does not give Paripesa access to your device beyond what is described here.

We use three categories of cookies on Paripesa:

• Essential Cookies — These are required for the platform to function at all. They keep you logged in during a session, remember your account state across page loads and enable secure transactions. They cannot be disabled without breaking the platform.
• Functional Cookies — These remember your preferences — such as language settings, preferred sports view and display options — so you don't need to reset them every time you visit. They are optional but improve your experience on Paripesa.
• Analytics Cookies — These help us understand how players navigate the platform — which pages are most visited, where players drop off and which features are used most. Data from analytics cookies is aggregated and not linked back to individual identities. You may opt out of analytics cookies through your browser settings.

You can control cookies through your browser settings. Most modern mobile browsers allow you to view, manage and delete cookies stored on your device. Disabling essential cookies will prevent you from logging into your Paripesa account. Disabling functional or analytics cookies will not affect your ability to use the core platform.

Paripesa retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data — Retained for the full duration your Paripesa account remains active plus a minimum of five years after account closure for regulatory compliance purposes.
• Transaction Records — All deposit, withdrawal and bet records are retained for a minimum of five years from the date of the transaction in accordance with anti-money laundering requirements.
• Identity Verification Documents — Retained for a minimum of five years from the date of verification or account closure, whichever is later.
• Customer Support Communications — Support transcripts and dispute records are retained for three years from the date of the last interaction in the thread.
• Analytics Data — Aggregated, non-identifiable analytics data may be retained indefinitely as it cannot be linked back to any individual player.

When the applicable retention period expires, data is securely deleted or anonymised. Paripesa does not retain data indefinitely as a matter of practice. If your account has been closed at your request and the mandatory retention period has passed, you may contact Paripesa to confirm that your identifiable data has been deleted.

Paripesa takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure. The security measures currently in place include:

• All data transmitted between your device and Paripesa's servers is encrypted using SSL/TLS protocols. The padlock icon visible in your browser when you visit paripesa.wine confirms this encryption is active.
• Account passwords are stored in hashed form — Paripesa staff cannot retrieve your password, only reset it through a verified process.
• Full payment card numbers are never stored on Paripesa's servers. Card payment processing is handled entirely by PCI-DSS compliant payment processors.
• Two-factor authentication (2FA) is available to all Paripesa players and is strongly recommended, particularly given that your account holds a real PKR balance.
• Access to player personal data within Paripesa's team is restricted on a need-to-know basis. Staff with access to sensitive data undergo background checks and receive regular data security training.

As a Paripesa player you have the following rights in respect of your personal data. To exercise any of these rights, contact Paripesa at support@paripesa.wine with your account details:

Paripesa is strictly intended for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has created an account on Paripesa or provided personal information to the platform, please contact us immediately at support@paripesa.wine. Upon verification, the account will be closed and any personal data associated with it will be deleted in accordance with our data security procedures.

Paripesa may conduct age verification checks as part of the account registration process or at any point during an account's lifetime if there are reasonable grounds to believe a user may be under 18. Failure to satisfactorily complete age verification will result in account suspension and any balance held being withheld pending review.

Paripesa may update this Privacy Policy from time to time to reflect changes in the law, platform functionality or our data processing practices. When material changes are made, we will update the "Last Updated" date shown at the top of this page. Where changes are significant, Paripesa may also notify active players through platform messaging or email.

We encourage Pakistani players to review this Privacy Policy periodically — particularly after any gaps in platform use — to stay informed about how their data is being handled. Your continued use of Paripesa following the publication of an updated Privacy Policy constitutes your acceptance of the changes.

If you disagree with any changes to this Privacy Policy, you should stop using the platform. You may request account closure and the deletion of your personal data (subject to mandatory retention obligations) by contacting support.

If you have any questions about this Privacy Policy, wish to exercise any of the rights described above, or want to raise a concern about how Paripesa has handled your personal data, please contact us at support@paripesa.wine. Our support team is available 24/7 and will respond to privacy-related queries promptly.

When contacting Paripesa about a privacy matter, please include your registered mobile number or account username so we can locate your record without unnecessary delay. For sensitive requests such as data access or erasure, we may ask you to verify your identity before we can proceed.

Paripesa aims to resolve all privacy queries and complaints directly. We take every concern seriously and will acknowledge your query within 48 hours of receipt, with a substantive response following within the applicable statutory timeframe.