This Paripesa FAQ covers the questions Pakistani players ask most frequently, but no list covers everything. If your question is not answered here, the Paripesa support team is available 24 hours a day, seven days a week, by email at support@paripesa.wine.
When contacting support, including your registered mobile number (not your password — never your password) and a brief description of the issue will speed up the resolution significantly. For account-specific queries like deposit traces or withdrawal reviews, having your transaction ID or reference number ready is helpful.
Most support queries from Pakistani players are resolved within a few hours. Urgent matters — account lockouts, suspected unauthorised access, withdrawal holds — are prioritised and addressed as quickly as possible. Paripesa does not outsource support to unrelated third parties, so the person responding to your email will have genuine access to your account information and can take action directly.